Frequently asked
Answers, quickly.
When do I receive my order?
Orders ship within 24 hours. Standard delivery is 3–5 business days in the US and 5–8 days internationally.
What's your return policy?
30 days from delivery. Return the product in its original packaging for a full refund.
Do the electric products come with a battery?
Yes. Every electric product ships with a rechargeable Li-ion battery and USB-C charger.
Can I use the products in saltwater?
Sea Scooter Pro is saltwater rated. Cruisers and loungers are designed for pool and calm freshwater use.
How long do the batteries last?
Runtimes are listed on each product page. Most products deliver 60–120 minutes per charge.
Do you ship internationally?
Yes — to 40+ countries. Country restrictions apply for some motorized products; see product page.
Is there a warranty?
Yes. 2 years on electric products, 1 year on essentials. See our warranty page for details.